FAQ

How the refunds for BMHT and Little Big concert work?

We have automatically canceled the tickets for the voucher before the announcement of the date of the new concert, so that you have the option of using the voucher for another event. After announcing the date, of course, you can use the voucher to buy tickets for the band.

The law allows for the return of entrance fees to so-called protected groups, which include disabled people, the unemployed, pregnant women, parents on maternity or parental leave, people over the age of 65 and single people. It is your sole responsibility to prove to the organizer that you meet the criteria. If you intend to use this option, please write to ticketing@praguesummerfestival.cz.

If you do not use the voucher, you can after its expiration, after 31.10.2022, request a refund.

For more information regarding the ticket refund policy see the Terms and Conditions of GoOut.

When you will announce a new date of the shows?

We have been in contact with the bands management regarding the shows rescheduling. Please check our social media sites for an actual information.

Do not hesitate to contact us in case you have any questions at: ticketing@praguesummerfestival.cz